Focusing on hayfever
This module looks at hayfever and considers how its symptoms can be distinguished from the common cold, as well as the OTC products and self care tips that can help customers prepare for hayever season and manage the condition.
- Recognise the difference between symptoms of hayfever and a cold
- Be able to relay the benefits of being prepared for hayfever season to customers
- Understand the necessary preventative steps to help customers manage their hayfever
- Know when to refer customers to the pharmacist for further advice.