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This is the second module in our series on the CPPE campaign on Patient Safety and it's accompanying guide on Risk Management. It is designed to give pharmacy technicians a better understanding of how to manage risk to develop and maintain a safety culture.
Learning objectives
After reading this module, you will:
- Understand the different levels of harm
- Be able to define adverse events
- Be aware of the purpose of reporting
- Know the different behaviours relating to human error.