Sore throat is commonly seen in a pharmacy setting, as it is usually a self-limiting condition that doesn't need antibiotic treatment. Now that lozenges containing antibiotics (e.g. Tyrozets) are no longer available, make sure you are up to date on the alternative options and ready to handle customer queries.
- Know how to advise customers on managing symptoms
- Understand when to refer to the pharmacist/GP
- Be able to explain to customers why antibiotic lozenges are no longer available in pharmacy
Click and drag to move around the pack, and click on the 6 hotspots to see how to answer some potential customer questions about Chloralieve Honey & Lemon lozenges. When you have read them all, click ‘next’ for additional advice.
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