Association of Pharmacy
Technicians UK (APTUK)
The Professional Leadership Body for Pharmacy Technicians

Retail & merchandising

The menopause: stay up to date

Keep up to date with the questions 13 million UK women are asking

A world of change

Ethical sourcing and sustainability is increasing in popularity for everything, including healthcare products.

Assessing the benefits of a pharmacy refit

One year on from a major refit of the pharmacy, the team reviews the impact of the changes and the latest business performance

How to build customer trust

Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team

Driving sales to keep profit on track

Achieve retail success by following a few simple steps to improve your offer

Build customer relationships

Warman-Freed Pharmacy looks for customer loyalty and developing a strategy that rewards both the customer and the pharmacy

Understanding customers makes business sense

Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.

Thinking of making a sale?

What happens if you agree to sell your pharmacy lease, and your landlord insists that you are a guarantor for the buyer?

Guarding against uninsured damage

What happens if a leasehold pharmacy is damaged or destroyed by an uninsured risk?


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