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Population Health Management Webinar for Community Pharmacy Professionals

Recording now available

As part of the Inclusive Pharmacy Practice programme, the Royal Pharmaceutical Society, Association of Pharmacy Technicians UK and NHS England and NHS Improvement held a joint webinar on Thursday 19 May 2022.

The webinar was aimed at Community Pharmacists and Pharmacy Technicians, but open to all pharmacy professionals wanting to improve their understanding of population health management.

This event provided an overview of the role of population health intelligence to inform population health management and look at the use of tools such as Fingertips to help inform the management of local population health needs. This event showcased case studies from leading community pharmacy professionals.

Event objectives

  • Develop an understanding of how community pharmacies can work to improve the health of their local population
  • Support the development and profile of pharmacy team roles in population health management
  • Support collaborative working, network development and peer support
  • Facilitate the sharing of best practice
  • Support the development of targeted and practical support and resources
  • Showcase the  Inclusive Pharmacy Practice Resource Pack for Culturally Competent Healthcare

Event recording

  • The event was run using Microsoft Teams. Please follow this link to view the webinar


  • Welcome & opening remarks from the Chair
    Professor Mahendra Patel (Pharmacy, and Inclusion and Diversity Lead PANORAMIC and PRINCIPLE Trials University of Oxford & Professional Advisor to the Chief Pharmaceutical Officer)
  • An overview of Population Health Management and Health Inequalities for Community Pharmacy professionals
    Sarah Preece (Principal Knowledge Transfer Facilitator, LKIS, Office for Health Improvement and Disparities) and Ceri Wyborn (Senior Health Intelligence Analyst, LKIS, Office for Health Improvement and Disparities)
  • Case study 1: Green Light Pharmacy, London – Tackling Health Inequalities: A Bottom-Up Approach
    Simon Harris (Head of Education - Green Light Campus | Leadership Coach | Foundation Training Lead) and Nuhel Choudhury (Pharmacy Technician – Green Light Pharmacy)
  • Case study 2: Day Lewis Pharmacy – Running a Diabetes Management Clinic Supporting the South Asian Community in Tower Hamlets
    Jay Patel (Executive Director, Day Lewis)
  • Q&A
  • Closing remarks from the Chair


  • Increasing awareness of available resources
  • Networking and shared learning

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