It takes less than a minute to create your secure account – you just need to tell us
a few details about yourself and create a password.
I can’t remember my password
Please click on the “Forgot my password” link in the login form and follow the
instructions.
I can’t remember the email address I registered my account with
Please email info@pharmacy-network.co.uk so we can check for you.
What learning content do you have?
Association of Pharmacy Technicians UK (APTUK) contains a library of high-quality
educational e-learning modules, videos and articles to support your ongoing
learning.
Is the learning suitable for all pharmacy team members?
Yes, we have content suitable for all abilities, with topics covering business
management, clinical, practice and OTC. Our aim is to help you keep up to date and
develop your skills and knowledge to positively influence patient outcomes and customer
experiences.
Can I access the library on my mobile?
Yes, you can access all learning at work or at home on any mobile, PC or tablet
device
What’s the best way for me to find relevant content for my role?
There are three ways you can find relevant content. Firstly, the homepage will display
suggestions for you. If you are logged in, we can tailor the content to your particular
job role and topics of interest, as well as making it easy for you to see what’s
trending. Secondly, you can use the “search” function at the top of the website.
Finally, you can click on “explore” in the main menu and browse topics of interest to
you.
How long do modules take?
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There
is something for everyone, even if you are short on time.
Can I save content for later?
Yes. If you see a piece of learning you would like to take, but haven’t got time right
now, you can “Bookmark” it for later. Please note you need to have a registered account
and be logged in to access this feature.
Can I record my learning outcomes?
Yes, logged in members can record their learning outcomes on any piece of content and
save them in their learning log. Pharmacists and technicians can do this using recording
templates in line with GPhC requirements.
How do I get a learning log?
You have to register an account on Association of Pharmacy Technicians UK (APTUK) and login
to access your personal, secure learning log.
What does my learning log do?
It documents all the learning you have recorded, including completed learning, learning
in progress and bookmarked learning you have saved to do later.
If I’m a pharmacist or pharmacy technician, can the log help me fulfil the GPhC’s
revalidation requirements?
Yes, pharmacists and pharmacy technicians also have the ability to record and add their
own revalidation entries to their learning log in line with GPhC requirements.
If I’m a member of more than one website on The Association of Pharmacy Technicians UK (APTUK),
can I access all my learning in my learning log even if I’ve recorded it on different
websites?
Yes, if you record learning on more than one website, it will be displayed in your
learning log which is shared across all the accounts you have registered with The
Association of Pharmacy Technicians UK (APTUK).
How do I view/print a certificate of my learning?
Certificates are available at the end of every module, after the assessment questions.
They are also accessible via the learning log.
How do I change my personal details, email address and password?
Login and click on “Settings” in your member menu and click on the relevant links to
change any of your details. All saved changes take immediate effect.
If I leave the industry and want to delete my account, can I do so?
Yes absolutely. You are able to delete your account at any time but please be aware that
by doing so you will also delete any historical learning records you have in your
learning log.
If I have a query or I’m stuck, how can I get help?
You will need to have registered an account to get help. Logged in members can click on
the “Helpdesk” link in their Settings and submit a Helpdesk ticket. We endeavour to
respond to new Helpdesk tickets within 24 hours during office hours (9pm to 5pm Mon to
Fri)
How can I check on your Terms of Service, Privacy Policy and Cookie Policy?
You can click on the relevant links in the footer of the website. If there are any
proposed changes to any of our Policies, we will email registered members in
advance.
Is Association of Pharmacy Technicians UK (APTUK) GDPR compliant?
Yes we are and we take your privacy and the security of your data extremely
seriously. Please read the Privacy Policy for further details. Logged in members can
click on the “My data” link in “Settings” to download a copy of all the personal
data we currently hold on you.
Who is the company that owns and operates Association of Pharmacy Technicians UK (APTUK)?
Communications International Group Limited (CIG), the largest, most experienced publisher
in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and
training, publishing 15 healthcare and beauty titles including Pharmacy Magazine,
Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over
the years the company has built an enviable reputation in pharmacy, journalism,
education, training, regulatory, awards and conferences, that today amounts to more than
350 years of healthcare industry experience.
How do I sign out?
Click on the Sign Out link that can be found at the top of the website, in you member
menu.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Membership fees are published on our membership page -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
How do I re-join APTUK?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- You still need to download the form and complete, also state you are a lapsed member You can re-join without having to submit your certificates. Please state in an attached note that you were a previous member with as much detail as possible e.g. dates of membership and membership number. If the membership co-coordinator needs further information they will contact you -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Does APTUK plan to make the joining process easier?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Yes It is on the list of improvements to be made to our website, We have improved the basic website and just upgraded the members area. We are now looking to improve the way we can improve our membership of which electronic membership payment is a priority. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Are you planning on publishing the PTJ online via the APTUK website in future?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Yes we are planning to publish online, I hope to be able to do this after the next edition. This will be available to members only -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
It has been suggested by our trust that we should possibly obtain personal liability insurance. Do you have any recommended suppliers?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Please see our news item about indemnity insurance http://www.aptuk.org/aptuk-news/2011/10/20/aptuk-launch-indemnity-insurance-package/ -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
What is the structure of the organisation
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Information about national officers can be found on our about page -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I am a Pharmacist/Pharmacy Technician with an overseas qualification. Can I work as a Pharmacy Technician in the Great Britain?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- To work as a Pharmacy Technician in Great Britain (England, Scotland and Wales) you must be registered with the General Pharmaceutical Council (GPhC) which is the Pharmacy regulator. They set the criteria for registration. This includes: a) Qualifications- NVQ level 3 Diploma in Pharmacy Service Skills (QCF) and Level 3 Diploma in Pharmaceutical Science or approved or accredited equivalent. b) Work experience requirements- the equivalent of 2 years working under the supervision of a Pharmacist. (The criteria is quite complicated so please visit the GPhC website) c) Fitness to practice declaration. APTUK does not have the resources to map overseas qualifications to determine equivalency. For further information please visit GPhC’s website: www.pharmacyregulation.org -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
What is a Pharmacy Technician? How do I become a Pharmacy Technician?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Please see our careers leaflet. Click here to download or access from the “about” page. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Can APTUK help me find a job or work experience?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- As the professional leadership body for pharmacy technicians, APTUK does not provide a recruitment service or trainee placements.If you are a qualified or trainee Pharmacy Technician, membership of APTUK will bring you networking opportunities which may help you identify job vacancies and inspire you to try new ventures. From time to time job vacancies may be advertised in on our website. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I was out of the country/out of practice when registration when registration became mandatory. I have one of the older qualifications. How can I register now?
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Voluntary registration for pharmacy technicians opened in 2005. There was a transitional arrangement in place so that those pharmacy technicians who have older qualifications could register. When registration became mandatory in July 2011, the transitional arrangements closed. From then only those pharmacy technicians who hold the current qualifications (NVQ level 3 Pharmacy Services/Pharmacy Service Skills plus an approved or accredited technical certificate) can register with the General Pharmaceutical Council. If you missed this six year window of opportunity to register you may have to do some additional training which may include completing the NVQ level 3 Diploma in Pharmacy Services Skills (QCF). Please contact the General Pharmaceutical Council (GPhC) for further information and guidance. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
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