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Accuracy Checking Technician

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Making self care a policy priority

There is still some way to go before self care is established as a policy priority and included in healthcare frameworks.

20 Mar 2020 , 3 Min Article

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Venous leg ulcers: A silent crisis?

Described as ‘a silent crisis’ in a recent report published by the All-Party Parliamentary Group on Vascular and Venous Disease (VVAPPG), venous leg ulcers impose a heavy burden on both sufferers and the healthcare system as a whole.

25 Feb 2020 , 5 Min Article

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Testing times 2

PHE’s Heart Age Test sparked debate when it launched in September. So is it a useful tool or will it cause more harm than good?

13 Nov 2018 , 1 Min Article

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Asthma & COPD

Coughs

This Professional Assistant: Learn and Advise module focuses on coughs.

28 Nov 2016 , 15 Min Module

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Customer service

Listen up!

This learning module considers the skills required for effective active listening in pharmacy, such as asking questions.

21 Aug 2016 , 5 Min Module

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Customer service

Patient-centred care

This learning module considers how putting patients at the centre of their care improves their health and wellbeing.

31 Mar 2016 , 5 Min Module

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Ready steady... talk

This learning module focuses on how to initiate conversations with customers and add value to your customer service.

19 Jan 2016 , 5 Min Module

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Eyes & ears

Eye care

This Professional Assistant: Learn and Advise module looks at eye care.

25 Aug 2015 , 15 Min Module

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Customer service

Getting the most out of WWHAM

This Professional Assistant: Service Excellence module focuses on the WWHAM questions.

24 Jun 2015 , 5 Min Module