customer care

Gina module 1.png

What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024 , 10 Min Module

Gina module 4.png

Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024 , 10 Min Module

2024-loading

Key Clinical Developments in 2023

This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.

08 Dec 2023 , 1 Min Module

picture13

Managing pain and fever in children

This single-page module will help keep you up to date on how to manage pain and fever in children.

22 Aug 2023 , 8 Min Module

Screenshot 2023-02-23 at 11.38.36.png

Advising on cough

Watch this 2 minute video to get clear on what you can recommend for customers with coughs

23 Feb 2023 , 5 Min Module

Summary_image_video_VC_Pharmacist.jpg

VIAGRA CONNECT®: Key knowledge updates

Update your knowledge of erection problems with key learning updates from recent research

21 Feb 2023 , 2 Min Module

2.png

The role of nasal cleansing in protecting against colds and flu

Learning for the pharmacy team

27 Jan 2023 , 5 Min Module

smoking copy.jpg

Smoke free living starts with pharmacy

Understand your vital role in supporting smokers to quit with appropriate NRT recommendations.

20 Jan 2022 , 10 Min Module

Germoloids-summary-image.jpg

Supporting customers with haemorrhoids

Learn how to help customers ease the discomfort of haemorrhoids with suitable recommendations and self-care advice

17 Sep 2021 , 5 Min Module

Screenshot 2019-10-15 at 14.04.13.png

Advising on thrush treatment

This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.

23 Apr 2019 , 7 Min Module

Customer service.jpg

Customer care: an introduction

This Professional Assistant: Service Excellence module focuses on customer care 

18 May 2015 , 900 Min Module

Change privacy settings