Association of Pharmacy
Technicians UK (APTUK)
The Professional Leadership Body for Pharmacy Technicians

Management Modules

17 results found for: Management Modules

Self care: a future beyond OTC medicines?

‘Self care equals no care’ has been relegated to healthcare history; community pharmacy should be at the forefront of the emerging self care revolution.

Visual merchandising – a silent sales tool

Visual merchandising has the potential to positively and negatively affect sales. How much time and energy do you dedicate to making your pharmacy aesthetically appealing to your audience?

Audit for everyday pharmacy practice

Time for a refresher on the key principles of clinical governance, and a look at how you can build on the periodic investment in audit to make the principles part of everyday practice in your pharmacy.

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

What happens next? Scenario planning

People say change is constant, but we’ve also seen over the past few weeks how quickly things can change dramatically when they have to.

Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow

Plan for an impact with public health

The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

Partnerships with general practice

Collaborate with general practice to forge long-term and patient-centric relationships

Maximising use of the consultation room

This article considers how to maximise consultation room use, and how effective consultation skills are essential for today’s pharmacists

Effective ways to reach specific patient groups

This review will help pharmacy teams to focus on effective ways to reach specific patient groups.

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?



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