OTC Modules

Learn how to help customers with constipation and find out how even brief conversations can have a positive influence on their health. 

This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms.

On average, adults experience two or three colds a year, so it's important that pharmacy staff know how to advise customers.

This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.

This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect (R) to male customers affected by it, where appropriate

Explore our detailed case studies to help understand how to advise customers on different causes of pain.

Delve into dry skin management and understand how you can make a difference to customers looking for advice, support and product recommendations to help manage their compromised skin.

Explore the rotating pack shot to find out more about Nytol Liquid Caramel Flavour, a clinically-proven alternative to sleeping tablets, and understand how you can support customers to sleep better.

Now take a look at the upper gastrointestinal tract and understand the different issues that it can be affected by.

Many men experience erectile dysfunction, pharmacy teams can help with lifestyle interventions or licensed medicines.

Understand the differences between topical medication for nasal symptoms of the common cold, and topical medication for ongoing nasal problems

Discover different treatment options for warts and verruas and when to recommend them to your customers, based on their individual needs

Despite them being so common, many people still don't know how to get rid of head lice. This training will arm you with the facts so that you can help customers choose the best treatments and answer their questions with confidence.

The gastrointestinal tract is suceptible to a variety of conditions, pharmacy teams can be on hand to support customers suffering.

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

Pain and fever can cause much distress in children, pharmacy teams can be there to provide reassurance and expert advice.

This module highlights topical therapy options and 5 simple S.T.E.P.S. to help customers manage and prevent back pain

More people are travelling abroad each year, pharmacy staff can provide advice on issues people may encounter while they are away.

Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.

This short module contains three videos that review evidence about OTC pain relief, to challenge your thinking when recommending products.