OTC Modules

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

Pain and fever can cause much distress in children, pharmacy teams can be there to provide reassurance and expert advice.

This module highlights topical therapy options and 5 simple S.T.E.P.S. to help customers manage and prevent back pain

More people are travelling abroad each year, pharmacy staff can provide advice on issues people may encounter while they are away.

Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.

This short module contains three videos that review evidence about OTC pain relief, to challenge your thinking when recommending products.

By providing customers with advice on managing hayfever, pharmacy teams can help make the summer enjoyable.

Learn about the emotional impact of dry and eczema-prone skin, and confidently recommend products for skin treatment and maintenance.

Some 15 million people in the UK have eczema, pharmacy teams provide advice to help manage this common skin condition.

This module will improve your hay fever knowledge, helping you to understand its impact on sufferers and recommend the right products to ease symptoms

STIs can cause embarrassment and unpleasant symptoms, but pharmacy staff can help with advice and support.

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

This module focuses on footcare and considers the causes and symptoms of common problems. 

This video-based module introduces a topical NSAID gel that can help relieve joint pain and stiffness caused by osteoarthritis, and demonstrates how diclofenac works to target pain and inflammation in the body.

Ensure your pharmacy is customers’ first stop for cold and flu advice by completing this module, which covers self-care tips and OTC product recommendations for multi-symptom relief

This module focuses on nasal conditions and considers their causes and symptoms, as well as tips that can ease them.

This Professional Assistant: Learn and Advise module is about sore throats, self care advice and OTC products that can help.

This Professional Assistant: Learn and Advise module is about ovulation and pregnancy testing and further advice.

These practical, scenario-based modules are all about keeping customers healthy this winter. They will support you to advise customers on winter ailments and make appropriate product recommendations.

This module looks into the range of NRT products available in the pharmacy, and your role in helping smokers who want to kick the habit.